Working the Clock

Where is the referee when employees are gaming your workforce management systems?

labor Cost Optimization

Posted by Lisa Disselkamp on August 12, 2014

A restaurant worker knows exactly when to punch the clock to gain an extra 15 minutes per shift. (So do his co-workers.)

Employees routinely use the time clock near the parking lot door (meant for security staff, whose office is nearby), rather than the clock near their workstations, gaining several minutes of paid time as they walk to their stations and settle in.

A nurse with a $75K salary earns a W-2 for $240K, thanks to overtime pay, shift premiums, and other incentives.

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Workforce Asset Management—What It Is, Why It Matters

Workforce Asset ManagementPosted by Lisa Disselkamp on May 6, 2013

It’s not every day you witness the birth of a new profession. But that’s where we are today — on the cusp of a new business discipline that will formalize the designation of a role that’s existed informally in organizations for years. It has arrived with the Workforce Asset Management Book of Knowledge (John Wiley & Sons, 2013), known as the WAMBOK, the official book detailing workforce asset management (WAM). The WAMBOK supports the new certification for workforce asset management professionals or “WAM-Pros.” Just as we’ve become familiar with certified project management professionals (PMPs) and certified payroll professionals (CPPs), we will likely be working with—or becoming!—professionals in workforce asset management (PWAMs). These WAM-Pros will be certified in aligning people and technologies to influence how work is structured and what it costs.

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