Shared Services: A Look Before You Leap (or Step)

Shared Services
Posted by Jim Scully on July 1, 2013

We’re about 18 years into the use of shared services to streamline and add efficiency and cost-effectiveness to the delivery of HR services. Back then, shared services organizations (SSOs) were made possible by the technological leap from real-time mainframe computing to the now-familiar client-server environment, as the new technology enabled efficient centralization of information processes. Now, in the next giant leap, client-server technology is being uprooted by cloud solutions and the software-as-a-service (SaaS) phenomenon. This latest disruption presents some interesting implications for shared services.

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HR Shared Services & Outsourcing: Boldly Going Where They’ve Never Gone Before…A New Future State

HR Shared Services & Outsourcing: Boldly Going Where They've Never Gone Before… A New Future StatePosted by Arthur Mazor

There was a time when simply deploying a shared services model or outsourcing some parts of HR meant your organization was on the leading edge of HR efficiency, effectiveness and compliance. Today that’s not the case. HR shared services and outsourcing are evolving beyond administrative and foundational HR functions (compensation, benefits, employee data, job changes and the like) to encompass even greater-value services, such as workforce analytics, succession planning and employee relations. This new future state ups the ante on shared services or outsourcing arrangements, making them capable of delivering increased strategic value and having greater business impact.

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Workday Rising…to the Cloud

Workday Rising…to the CloudPosted by John Malikowski on October 24, 2011

I’m here at Workday Rising 2011—filled with people who have embraced cloud-based computing and the software-as-a-service (SaaS) model for their business. A number of factors have converged to make this technology particularly attractive for HR — the ability to enable broader transformation efforts, advance HR’s strategic position as a valued business partner and raise the bar for ongoing HR service delivery. So if you haven’t yet explored the possibilities, or haven’t done so lately, now is an ideal time.

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HR and the Cloud: A Perfect Storm

Posted by John Malikowskion June 10, 2011

HR’s ascent into the cloud is one of six revolutionary trends in our Human Capital Trends 2012 report. Why? Because in the past 24 months, a couple of factors have converged to create a “perfect storm” of opportunity for HR organizations to leverage the usage and availability of Software-as-a-Service (SaaS) technology.

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SaaS at Your Service

SaaS at Your ServicePosted by Jason Geller on July 31, 2012

Did you know that HR is a leader in the cloud revolution? It’s true: Human Capital Management (HCM) is one of the primary drivers of the growth of the cloud and the use of cloud capabilities “as a service.” In particular, Software as a Service (SaaS) is used to enable HCM processes such as global HR administration, recruiting, training, succession, compensation, performance and others across geographies. SaaS is not just a buzz word in HCM, it is a reality.

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