Performance management: Will changing the name change the game?

Posted by Kathi Enderes and Nehal Nangia on May 9, 2019.

Would you recommend your organization’s performance management approach? If you inadvertently shrugged, you’re not alone! In a survey of over 1,000 organizations, Bersin’s recent High-Impact Performance Management study found that performance management (PM) is the most universally hated people process.1 The Net Promotor Score2 of PM is -60, making just about every other process look better—even with inglorious competing scores like -15 for total rewards. The wake-up call is clear, and most organizations have either already begun a transformation journey or are embarking on it in the near future. But have we paused to think what reinventing, redesigning, and reimagining actually mean?

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Ratings and rankings are not the same!

Posted by Peter DeBellis and Kathi Enderes on February 19, 2019.

As Bersin’s™ recent High-Impact Performance research indicates, the discipline of performance management is in the midst of deep and fundamental changes.1 As this evolution has moved from the halls of HR, to the C-suite, to the popular press, and the forefront of many employees’ minds, we’ve noticed that a couple of key terms have come to be used interchangeably along the way—specifically, ratings and rankings. This blog offers a quick perspective on how Bersin uses these terms and why we think it is important to distinguish between the two.

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