Elevating the Workforce Experience: The Personal Lens

Posted by Jannine Zucker, Maribeth Sivak, and Gabe Stavsky on October 11, 2019.

Organizations have long recognized that focusing on the customer experience is vital to the success of the company. While the emphasis on the workforce experience has gained traction in recent years, it still lags behind. With the US unemployment rate dropping to 3.6 percent in May of 2019, its lowest since December of 19691, attracting and retaining talent is becoming increasingly more difficult—and more important—in a tight labor market. Top performers left unsatisfied can cause major disruption and challenges within organizations.
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The Adaptable Organization Series

Part 5: The Ecosystem

Posted by Don Miller and Tiffany McDowell on September 6, 2019.

Through our past four blog posts on the Adaptable Organization (The Individual, The Leader, The Team, and The Organization), we explored ways companies can successfully align their organizational structure, team environment, and leadership to bring out the best in its individuals. However, all these efforts can fall short if the organization does not fully study the ecosystem it exists in.
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How purpose became the new “it” term and let companies off the hook in the process

Posted by Erica Volini on April 25, 2019.

Let me get this out of the way…purpose in organizations is important. In fact, some would argue that over the past few years, it’s become paramount and on par with the need to deliver profits. And organizations that have embraced this view have proven that it doesn’t have to be one or the other, but that both are possible with the right focus, brand, and leadership. But that’s not what I’m writing about. Because the issue I see is not whether purpose is relevant, it’s whether purpose has inadvertently made the other aspects of what matters in the workplace irrelevant.

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