Performance management: Will changing the name change the game?

Posted by Kathi Enderes and Nehal Nangia on May 9, 2019.

Would you recommend your organization’s performance management approach? If you inadvertently shrugged, you’re not alone! In a survey of over 1,000 organizations, Bersin’s recent High-Impact Performance Management study found that performance management (PM) is the most universally hated people process.1 The Net Promotor Score2 of PM is -60, making just about every other process look better—even with inglorious competing scores like -15 for total rewards. The wake-up call is clear, and most organizations have either already begun a transformation journey or are embarking on it in the near future. But have we paused to think what reinventing, redesigning, and reimagining actually mean?

Continue reading “Performance management: Will changing the name change the game?”