The knowledge search engines can’t find

bzi_foc_glb_ho_2264_loPosted by Dikla Hevion on January 30, 2020.

“The only true wisdom is in knowing you know nothing,” said Socrates. Most organizations are well aware that knowledge is key to achieving their business goals and that efforts should be invested in collection, classification, formalization, and distribution of it, but true wisdom is in knowing how to capture and organize the knowledge you don’t know exists—the tacit knowledge. Organizations struggle with how to do this effectively with the traditional approaches to knowledge management. So, do traditional approaches to knowledge management activities suffice for managing the organizational knowledge and wisdom? To answer that question, we need to address the difference between explicit and tacit knowledge.

Continue reading “The knowledge search engines can’t find”

Knowledge management: Managing multigenerational needs

Posted by Inbal Namir, Stav Agmon, and Jill T. Perkins on December 19, 2019.

In this era of longevity, where average global life expectancy has rocketed from 53 years in 1960 to 72 years in 2015,1 employees are finding the need and preference to stay in the workforce beyond the “traditional” retirement age, developing secondary careers and moving through careers and roles. Hence, the workforce of today is composed of four generations, including baby boomers, Gen X, millennials, and Gen Z working together. This challenges organizations, as they must facilitate knowledge transfer within a multigenerational workforce to stay competitive.
Continue reading “Knowledge management: Managing multigenerational needs”