Outsourcing: A Continual Work in Progress

Outsourcing: A Continual Work in ProgressPosted by Michael Gretczko and Marc Mancher on February 14, 2013

Outsourcing has come a long way since it first attracted widespread attention in the 1990s. Where it once generated skepticism among leaders leery of ceding direct control over business processes or IT services, outsourcing is now generally recognized as a potentially valuable and cost-effective way to handle non-core functions. But that’s not to say that organizations have the whens, wheres, and how-tos all figured out. As Deloitte’s 2012 global outsourcing and insourcing survey  results indicate, the nature of the outsourcing relationship between clients and vendors continues to evolve.

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