Posted by Greg Viola on September 11, 2013
On tap today at Workday Rising 2013 is a session I’m co-presenting with a client from Sony Electronics. About a year into its Workday implementation, Sony Electronics chose to use Deloitte Application Management Services (AMS) to help enhance the efficiency, cost-effectiveness, and overall value of its investment in Workday Human Capital Management. Our presentation today talks about the what’s and why’s of AMS in general, and Sony Electronics’ experiences specifically.
I imagine many of you may be asking why you’d even need a third-party AMS provider. One of the drivers for selecting Workday, or another SaaS solution, is to lower total cost of ownership, a significant part of which includes ease of configuration and ongoing maintenance. So if you have to hire an external third-party provider to help support your cloud solution, is it really worth it?