How a small business unit achieved a 99% participation rate in its employee survey—and actually did something with the results

Talent Survey

Posted by Nicolay Worren on October 28, 2014

Employees are asked about all kinds of things, in meetings, interviews, and “official” surveys. But is anybody actually listening to them or using their ideas? If not, why are we asking? “Sham participation” is demoralizing to employees and inefficient for the organization.

Of course, leaders have the option of making decisions without consulting others. Most employees fully understand they can’t be consulted on everything, and accept that somebody needs to make a decision. So do that if you don’t really intend to incorporate feedback into your decision process. It will save time for everybody.

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Why large companies should do regular organization design audits

Organization design audits

Posted by Nicolay Worren on March 25, 2014

Most large organizations have a “corporate calendar” that includes periodic reviews of every major business unit. There are many different types of reviews. Two examples are monthly business reviews focused on operational performance and annual succession planning sessions, where current and potential future managers are evaluated. There may also be reviews and audits in functional areas such as Health, Safety, and Environment.

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