Posted by Don Miller on May 1, 2015.
With businesses around the world citing culture and engagement as one of their top challenges (see Culture and engagement: The naked organization), office design is being considered as a multifaceted organization design solution. Companies are looking to their workplace environment not only to entice and retain talent (particularly Millennial talent) and support their employment brand but also strengthen communication, collaboration, and employee satisfaction — which could ultimately lead to improved customer service and stronger business performance. “Open plan” office designs have been around for many years, but they are enjoying a new resurgence, perhaps because they are closely associated with tech- and innovation-driven companies of all sizes — from recognized global giants to high-potential startups. But is the trend right for your organization?
Open office design is not a one-size-fits-all proposition. While design can enhance organizational efficiency and performance, it can equally impede these outcomes when floor plans do not align with a company’s culture and capabilities, or enhance employee productivity and morale.
Some potential problems in open offices:
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