Would you recommend your organization’s performance management approach? If you inadvertently shrugged, you’re not alone! In a survey of over 1,000 organizations, Bersin’s recent High-Impact Performance Management study found that performance management (PM) is the most universally hated people process.1 The Net Promotor Score2 of PM is -60, making just about every other process look better—even with inglorious competing scores like -15 for total rewards. The wake-up call is clear, and most organizations have either already begun a transformation journey or are embarking on it in the near future. But have we paused to think what reinventing, redesigning, and reimagining actually mean?
Part 2 of 5
As our Simply Irresistible model1 shows below, there are five essential elements of employee success: meaningful work, supportive management, a humane work environment, growth opportunities, and trust in leadership. In this article (the second of five, you can read the first here), we’ll discuss the issue of management.
Posted by Noah Rabinowitz on March 23, 2017.
An old philosophical question asks, “If a tree falls in the woods and nobody is there to hear it, did it make a noise?” The essence of this question can be applied to leadership development initiatives as well. If development happens, but it can’t be measured, did it have an impact?
Posted by Neil Neveras on November 14, 2012
It’s easy to get caught up in the latest “crisis du jour” at work and sometimes it can seem that all you do as a leader is put out fires. But the idea of leading in a crisis took on a whole new meaning recently when I had the opportunity to facilitate the United Nations OCHA and Deloitte Leadership Summit for Humanitarian Coordinators, a collaboration between the United Nations Office for the Coordination of Humanitarian Affairs (OCHA), Deloitte Touche Tohmatsu Limited (DTTL) and Deloitte LLP (Deloitte).