Performance management: Will changing the name change the game?

Posted by Kathi Enderes and Nehal Nangia on May 9, 2019.

Would you recommend your organization’s performance management approach? If you inadvertently shrugged, you’re not alone! In a survey of over 1,000 organizations, Bersin’s recent High-Impact Performance Management study found that performance management (PM) is the most universally hated people process.1 The Net Promotor Score2 of PM is -60, making just about every other process look better—even with inglorious competing scores like -15 for total rewards. The wake-up call is clear, and most organizations have either already begun a transformation journey or are embarking on it in the near future. But have we paused to think what reinventing, redesigning, and reimagining actually mean?

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Becoming Simply Irresistible: Supportive management

Part 2 of 5

Posted by Josh Bersin and Burt Rea on December 18, 2017.

As our Simply Irresistible model1 shows below, there are five essential elements of employee success: meaningful work, supportive management, a humane work environment, growth opportunities, and trust in leadership. In this article (the second of five, you can read the first here), we’ll discuss the issue of management.

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Leading in a (True) Crisis

Leading in a (True) CrisisPosted by Neil Neveras on November 14, 2012

It’s easy to get caught up in the latest “crisis du jour” at work and sometimes it can seem that all you do as a leader is put out fires. But the idea of leading in a crisis took on a whole new meaning recently when I had the opportunity to facilitate the United Nations OCHA and Deloitte Leadership Summit for Humanitarian Coordinators, a collaboration between the United Nations Office for the Coordination of Humanitarian Affairs (OCHA), Deloitte Touche Tohmatsu Limited (DTTL) and Deloitte LLP (Deloitte).

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