Beyond boxes and lines: Putting the design in organization design

Posted by Robert Whelan, on March 22, 2019.

Companies routinely invest millions in crafting and promoting their external brand, including the embodiment of that brand: their logo. Meanwhile, internally, many of these same companies cling to outdated organization design representations—those familiar org charts with their boxes and lines—that don’t actually reflect how work really gets done or how value gets delivered.

Rob Whelan, head of organization design eminence, Deloitte UK, makes a case for why the “organogram” should go the way of the telegram—another 19th-century invention with little relevance in the modern world.

Robert Whelan is a senior human capital consultant and head of organization design eminence at Deloitte UK.

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