Spotting three Trends of the Trends: Learning is No. 2


Posted by Jeff Schwartz on November 21, 2018.

After seven years of charting Global Human Capital Trends, we wondered: What trends can we glean from the Trends? As we looked closer, three persistent trends emerged. Just behind the leadership top spot is learning, our second Trend of the Trends. More specifically, we’ve seen an ongoing trend to enable more consistent, constant employee learning, and have seen organizations evolving their learning approaches in response.

Our earliest surveys revealed a revolution in traditional employee training, with more than two-thirds of responding companies calling the trend “urgent” or “important.” Organizations are seeking to foster a culture of development and growth by empowering employees to become equal partners in the learning process. Our 2015 survey revealed the continuing revolution, as companies push to reengineer the employee learning experience to be more on par with the engaging, digital, on-demand learning available online. With 28 percent of respondents believing they are “not ready” with the workforce capabilities they need, a digital transformation in the learning industry is just what is needed to help close skills gaps.

Engagement is key: Learning opportunities are among the largest drivers of employee engagement and strong workplace culture. By 2016, a new type of employee learning is emerging that is more consumer-like and brings together design thinking, content, and a crafted, end-to-end learning experience. Companies are moving toward “always-on” learning experiences that enable employees to build skills quickly and easily. Careers and learning rose to second place in importance in 2017.

In 2018, our research shows organizations are shifting toward a model that empowers individuals to acquire valuable experiences, explore new roles, and continually reinvent themselves. Improvement in this area is essential to attracting critical talent, especially as technology shifts the skills landscape.

What’s next on the learning revolution journey? Weigh in by taking this year’s survey.

Jeff SchwartzJeff Schwartz, is a principal in the Human Capital practice of Deloitte Consulting LLP and serves as Deloitte’s global leader for Human Capital Marketing, Eminence, and Brand, and the US leader for the Future of Work. He launched Deloitte’s Global Human Capital Trends research in 2011.

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